Help to Claim Universal Credit Advice

Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on the phone, online over chat or using our British Sign Language (BSL) service.

Our advisers can help you:

You can read our online advice on Universal Credit at any time.

How to get in touch

You can contact an adviser through our free national Help to Claim phone service. Advisers are available 8am to 6pm, Monday to Friday on 0800 144 8 444

You can chat with an adviser online about your Universal Credit application.

Start a chat by clicking the ‘Talk to an adviser’ button. This will be at the bottom of your screen if an adviser is available.

Our webchat is usually available 8am to 6pm, Monday to Friday. It isn’t available on public holidays.

Service provider

LiveWell Logo Citizens Advice North Lincolnshire

We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem. Our national charity and network of local charities offer confidential advice online, over the phone, and in person, for free.

Session details

  • Telephone Support

    North Lincolnshire

    • Weekly on Monday from 08:00 to 18:00
    • Weekly on Tuesday from 08:00 to 18:00
    • Weekly on Wednesday from 08:00 to 18:00
    • Weekly on Thursday from 08:00 to 18:00
    • Weekly on Friday from 08:00 to 18:00
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