CareCalls

CareCalls helps you remember to do important things and/or checks that you are ok throughout the day, providing independence and peace of mind.

CareCalls works by delivering reminders and check-ins by phone call or text (sms) throughout the day, whenever they are needed. Messages can be personalised to your exact needs and if, you don't answer, we can inform up to three people by text, phone or email to say they should make sure you are ok.

Who we help
CareCalls has helped over 3000 people by delivering over two million calls. CareCalls can be used by anyone but many of our users have memory issues or are at risk in their homes due to falls or health emergencies. As part of this, we support those managing:

Poor memory
Frailty and balance issues
Learning disabilities
Dementia
Diabetes
Parkinson’s
Brain damage
Huntington's
Motor neuron
Spinal muscular atrophy.
We also provide peace of mind for carers and professionals who support vulnerable individuals.

Watch our new explainer video: https://carecalls.io/explainer-video

Features
Available to anyone with a landline or mobile phone
No installation or delivery required
Pre-recorded reminders/check-ins can be recorded by family members, carers or CareCalls staff, different messages can be delivered at different times
Easy to pause, edit or cancel services via our phone customer service or online dashboard
Online dashboard shows carers which reminders/check-ins have been responded to

Services

One-off pre-recorded reminders | Free & unlimited usage

Perfect for one-off appointments and arrangements e.g doctors appointments
Contacts someone once on a given date and time
Delivers a personalised pre-recorded message reminder
CareCalls can alert 1 person if there is no response
 

Repeat pre-recorded reminders/check-ins | 30 day free trial then £12/month

Perfect for regular personal/household tasks or checking-in
Can contact someone as many times as are needed each day, any time 24/7
Delivers a personalised pre-recorded reminder/check-in
CareCalls can alert up to three people if there is no response
 

New Live caller service |  Starting at £122/month

Delivered over the phone by a professional carer
Perfect for in-depth check-ins and tackling loneliness
As many calls as are needed each week

Core info
Areas Available - National

Costs - Full/partial funding is available for eligible customers. All services include 30-day free trial. The full cost is only £12 per month (Inc VAT) all inclusive. Free on-time reminder service available

Email support@carecalls.co.uk

Phone 0330 058 8244

Customer service availability

Main customer service hours

9am – 5pm Monday to Sunday

Reduced availability customer service hours

5pm – 9pm Monday to Sunday

Service availability

24/7

Language support

Customer service and online dashboard in English. Reminders & check-ins can be delivered in any language.

Case studies: https://carecalls.io/category/case-studies/

Reviews: https://carecalls.io/reviews